Enrollment inquiries, course information, schedule management, and student support — voice agents that handle admissions calls and route complex queries to advisors.
Educational institutions receive thousands of calls during enrollment periods — inquiries about programs, tuition, deadlines, and campus facilities. Admissions staff are overwhelmed during peak seasons, and international students calling across time zones can't reach anyone after hours. Simple questions that could be answered instantly consume hours of staff time.
Vaja AI voice agents handle enrollment inquiries, provide program information, guide applicants through requirements, and schedule campus visits — in multiple languages, 24/7. During enrollment season, the agent scales instantly without hiring temporary staff. Complex cases transfer to admissions counselors with full context.
Thank you for calling Westfield University admissions. How can I help you today?
Hi, I'm interested in the MBA program. What are the requirements?
Great choice! Our MBA program requires a bachelor's degree, GMAT score of 550 or above, two letters of recommendation, and a personal statement. The application deadline for fall semester is May 15th.
Is the GMAT required? I have five years of work experience.
Applicants with five or more years of professional experience may qualify for a GMAT waiver. You would need to submit your resume and a waiver request with your application. Would you like me to connect you with an admissions counselor who can discuss your specific situation?
Yes, that would be great.
I'm connecting you now. They'll have the details of our conversation so you won't need to repeat anything.
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